Request for Bromic Return Goods Authorization (RGA)
Returns require Rasmussen’s prior authorization under the following terms and conditions to receive credit or refund. Please note that your will likely be better off financially to sell the items to someone as a “deal” than to return them to us.
1) All items must be returned in salable condition, and are subject to inspection. If you were the next purchaser of these items and would not accept the condition of your product, carton, or packaging you wish to return as “new”, please do not ask for RGA.
2) All items must be in the original packaging with unblemished, unlabeled cartons. This likely requires the items to be over-boxed to protect the factory printing and condition of the cartons. We must be able to sell the items again as “new”.
3) You are responsible for the shipping cost to return the items to us.
4) You will be charged a minimum restocking fee of 20% of the invoice price of these items.
5) You will be charged the original “Free” shipping cost, if applicable.
Unauthorized returns will be rejected. You will be responsible for return shipping charges.
Please provide the following information and attached the requested images/photos. We will get back to you with any question and/or instructions for returning the item(s).