Resources

**Stock Status**

[toggle_content title=”Brochures”]
Click on image to download

[/toggle_content]

[toggle_content title=”Videos”]
View Videos
[/toggle_content]

[toggle_content title=”Wireless Controllers”]

[/toggle_content]

[toggle_content title=”Drawings”]

AutoCad (.dxf) Drawings

Google SketchUp (.skp) Drawings (coming soon)

[/toggle_content]

[toggle_content title=”Installation Manuals”]
Click on image to download

[clear]

[clear]

[/toggle_content]

[toggle_content title=”Platinum Gas Spare Parts”]

 

Download PDF >>

[/toggle_content]

[toggle_content title=”Tungsten Gas Spare Parts”]

 

Download PDF >>

[/toggle_content]

[toggle_content title=”Shipping Info”]

Item	Weight	Length	Width	Height
Platinum Gas 3 Burner	46	41	18.5	12
Platinum Gas 5 Burner	55	41	18.5	12
Tungsten Gas 3 Burner	39	41	18.5	12
Tungsten Gas 5 Burner	45	41	18.5	12
Deflector – 3 Burner	5	23.75	11	2
Deflector – 5 Burner	7	31	11	2
Tungsten Electric – 2000W	23	60	12.5	12.75
Tungsten Electric – 3000W	27	60	12.5	12.75
Tungsten Electric – 4000W	25	60	12.5	12.75
Tungsten Electric – 6000W	30	60	12.5	12.75

[/toggle_content]

[toggle_content title=”Warranty Registration & Info”]
[custom_button text=”Register your purchase” title=”Register” url=”https://radiantpatioheater.com/resources/product-registration” size=”medium” bg_color=”#636363″ text_color=”#FFFFFF” align=”left” target=”_self”]

Platinum & Tungsten Gas Heating Warranty

[clear]
THIS WARRANTY IS APPLICABLE TO THE ORIGINAL OWNER ONLY. In accordance with the warranty terms and conditions specified below.

At its discretion, Bromic Heating or its agent (the warrantor) will furnish the ORIGINAL OWNER;

1. A replacement Bromic Heating heater or 2. A replacement part for any component part which fails.

When the heater is used for a residential use, the warranty will be one year from the date of purchase.

When the heater is used for a commercial application or any other purpose other than residential use, the warranty shall be 90 days.

Service and Labor Responsibility

UNDER THIS LIMITED WARRANTY, AT ITS DISCRETION, THE WARRANTOR WILL PROVIDE ONLY A REPLACEMENT HEATER OR PART THEREOF. THE OWNER IS RESPONSIBLE FOR ALL OTHER COSTS.

Such costs may include, but are not limited to: 1. Labor charges for service, removal, or reinstallation of the heater or part thereof.

2. Shipping and delivery charges for forwarding the new heater or replacement part from the nearest distributor and returning the claimed defective heater or part to such distributor.

3. All cost necessary or incidental for handling and administrative charges and for any materials and/or permits required for installation of the replacement heater or part.

LIMITATION ON IMPLIED WARRANTIES

Implied warranties, including any warranty of merchantability imposed on the sale of this heater under state law are limited to one year duration for the heater or any of its parts. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

CLAIMS PROCEDURE

Any claim under this warranty should be initiated with the dealer/retailer who sold the heater, or with any other dealer handling the warrantor’s products.

Please ensure you fill out the following Serial Number of Heater: ________________________________________ Gas Pressure:* _ _ WC or kPa (Please enter digit(s) and circle the unit of measure)

Gas Type:* Propane or Natural Gas (Please circle applicable fuel source) To register your product please click on the button below:
[custom_button text=”Register your purchase” title=”Register” url=”https://radiantpatioheater.com/resources/product-registration” size=”medium” bg_color=”#636363″ text_color=”#FFFFFF” align=”left” target=”_self”]
 
[/toggle_content]